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Showing posts with label posting policy. Show all posts
Showing posts with label posting policy. Show all posts

Sunday, December 13, 2009

Cool Travel Guide's Posting Policy

While the vast majority of comments I get on Cool Travel Guide are wonderful and warmly welcomed, I've received a few comments over the last year that have caused me to reflect upon what Cool Travel Guide is all about and what I'm prepared to post and what I'm not and to come up with a posting policy. Here it is: while I welcome comments in response to posts I've published on Cool Travel Guide and other comments that might be slightly off-topic but touch on subjects this blog covers (see this post 'What is Cool Travel Guide?' to find out what those are), there are some comments that I won't post and won't address and they are:

1) spam, including friendly on-topic comments across multiple posts where it's obvious you're just leaving comments to try to sell your timeshare apartments or cheap flights. The only exception is where I know you and you are writing from a business address, but even then if you're spamming, I'm sorry I won't post your comments.

2) comments that are abusive, defamatory and obscene. If you have a problem with me or something I've written, then email me directly. But unless you identify yourself and write in a reasoned, calm and considered manner, don't expect me to answer. Life is too short and I don't have time to write to my friends, so don't think I'm going to waste my precious time answering abusive emails. 

3) persistent off-topic comments, especially those across multiple posts that verge on stalking. If your comments are off-topic *and* anonymous, then there is no way I'm going to post them. Again, if there's something you want to discuss then email me directly and identify yourself. Bear in mind I'm not going to respond to people who accuse me of being an apologist for Dubai nor am I going to get into discussions about things like the human rights of construction workers there. This doesn't meant I don't care, it just means I don't care to discuss the subject with you on Cool Travel Guide.

4) comments that relate to content I've written for other publishers that has nothing to do with Cool Travel Guide content. For example, an anonymous person recently left an angry comment in relation to a review I wrote on a hotel for a Lonely Planet guidebook because their experience differed remarkably to my own. If you have a bad experience at a hotel, my advice is to complain to the hotel manager during your stay. There's nothing they can do about a noisy hotel room after you leave or if you leave an anonymous comment on Cool Travel Guide. If you've maintained your anonymity, I can't even follow it up with the hotel manager to find out what happened. Complain to the manager at the time of your stay and they can probably move you to another room or help find you alternate accommodation. If I didn't mention the noise in my review, then I obviously didn't experience it myself, but don't question and criticize my reviewing skills nor expect that I'll upload an anonymous comment that does so.

HOW YOU CAN EMAIL ME: click on VIEW MY COMPLETE PROFILE under ABOUT ME (right column) and click on 'email' under Contact, however, I can't reiterate enough: don't expect a response unless you identify yourself honestly and provide real contact details. 

What is Cool Travel Guide?

One of the reasons I began Cool Travel Guide was to write about the things I couldn't write about in the highly prescriptive guidebooks I made my living writing. My first post 'Aleppo: no practicalities' explained my motivation and my desire to have a space where I could write whatever I wanted to write. I'm inclined to reiterate what Cool Travel Guide is about and explain my posting policy after receiving a few comments in recent months that I decided not to upload. But first of all, what is Cool Travel Guide? It's a personal travel blog written by a full-time freelance travel writer, that is essentially about the things I find cool (and not so cool) about travel, places, people and culture; about travel writing, the travel media and travel publishing; and about the travel, tourism and hospitality industries. It's a place where I can reflect upon my work as a writer, the places I get to travel to, live in and write about, and the things that affect, impact, inspire, excite and even anger me as a travel writer. Essentially, it's a space for me to write about anything and everything I want to, from hotels, restaurants, airports, planes, museums and beaches, to the actual process of research, writing, pitching, editing, and publishing. Sometimes my writing will be fairly straightforward and my content practical, while at other times my reflections might be more abstract, about the very nature of travel, and why we travel. This is partly because I've worked as an academic and began a PhD on film and travel some years ago, so I'm also interested in the theoretical side. My passion for travel was ignited at age four when my parents moved us from Sydney to Perth for a year, and it developed years later in my teens when they dragged us around the country in a caravan for five years, so occasionally I get nostalgic and reminisce, but it also means I like to ponder the journey and how we move. I moved to the United Arab Emirates with my husband Terry in 1998 to teach film, writing, production and media studies to Emirati girls at a women's university, and I've authored and updated (often with Terry) almost a dozen guidebooks and scores of stories on the country, especially on the emirates of Dubai and Abu Dhabi. That's why you'll find lots of posts on those destinations here. I love the UAE and make no apologies about that. I'm also fascinated by the media's coverage of Dubai, and how it's promoted, perceived and reported on as a destination. If you want to comment on my posts, or just write to me about any of those or other related topics, I'd love to hear from you. Really.