10 things... an introduction

I'd like to introduce you to the first in an ongoing series of short travel industry-focused posts about the things worth celebrating and those that we can do without when we travel. Terry* and I want to start by sharing with you the little quirks we find annoying about hotels. As we spend some 300+ nights a year with a number on our door, we’ll warn you now: we have some strong opinions. But then hotels are an important (and an expensive) part of travel, right? Rather than make you simply read our gripes, and partly to satisfy our own curiosity, we’re putting our complaints to respected hoteliers in the industry to find out why hotels persist with some of these irritating practices that drive us crazy. As you’ll see, we’re allowing the hotel staff to remain anonymous so they can feel free to tell it like it is. First up… 10 things we find annoying about hotels...

* Terry is my husband, co-author, photographer and room-mate